U.S. DOT REPORTS ON AIR CARRIER ON-TIME PERFORMANCE
WASHINGTON -- The United States Department of Transportation (DoT) released its January 2019 Air Travel Consumer Report (ATCR) on marketing and reporting air carrier data compiled for the month of November 2018. The full consumer report and other aviation consumer matters of interest to the public can be found at http://www.transportation.gov/airconsumer. The January report was delayed due to the lapse in appropriations.
In November 2018, marketing carriers posted an on-time arrival rate of 79.3 percent, down from the 82.3 percent on-time rate in October 2018. On-time numbers for marketing carriers were not reported in previous years.
Highest Marketing Carrier On-Time Arrival Rates were Hawaiian Airlines Network 90.2 percent; Spirit Airlines 82.1 percent; and Southwest Airlines 81.7 percent.
Lowest Marketing Carrier On-Time Arrival Rates were Frontier Airlines 70.1 percent; JetBlue Airways 71.2 percent; and United Airlines Network 75.7 percent.
Consumers who want on-time performance data for specific flights should call their airline’s reservation number or their travel agent. This information is available on the computerized reservation systems used by these agents. The information is also available on the appropriate carrier’s website.